Deficiency Records for West Hickory Haven

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Updated as of March 01, 2023

This is not the most recent data for West Hickory Haven. For the most recent information, click here.

A list of the most recent deficiencies for West Hickory Haven. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2022-12-20 2023-01-25 Y
Protect each resident from the wrongful use of the resident's belongings or money. Health 2022-12-20 2023-01-25 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2022-12-20 2023-01-25 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-12-20 2023-01-25 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-12-20 2023-01-25 Y
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2022-12-20 2023-01-25 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2022-12-20 2023-01-25 Y
Ensure that residents are free from significant medication errors. Health 2022-12-20 2023-01-25 Y
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2021-11-18 2021-12-17 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2021-11-18 2021-12-17 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-11-18 2021-12-17 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-11-18 2021-12-17 N
Provide enough food/fluids to maintain a resident's health. Health 2021-11-18 2021-12-17 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2021-11-18 2021-12-17 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2021-11-18 2021-12-17 N
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2021-11-18 2021-12-17 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-11-18 2021-12-17 N
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. Health 2021-11-18 2021-12-17 N
Provide and implement an infection prevention and control program. Health 2021-11-18 2021-12-17 N
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Health 2021-11-18 2021-12-17 N
To conduct inspection, testing and maintenance of fire doors by qualified individuals. Fire Safety 2021-11-18 2021-12-17 N
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Fire Safety 2021-11-18 2021-12-17 N
Protect each resident from the wrongful use of the resident's belongings or money. Health 2021-01-28 2021-02-16 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2021-01-28 2021-02-16 Y
Provide and implement an infection prevention and control program. Health 2020-12-29 2021-01-26 N
Give the resident's representative the ability to exercise the resident's rights. Health 2020-01-08 2020-02-04 N
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Health 2020-01-08 2020-02-04 N
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2020-01-08 2020-02-04 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2020-01-08 2020-02-04 N
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Health 2020-01-08 2020-02-04 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2020-01-07 2020-02-04 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2018-10-17 2018-11-06 N
Meet requirements for the installation and maintenance of electrical systems. Fire Safety 2018-10-18 2018-11-02 N
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Health 2018-10-17 2018-10-26 N